Vicki James, PMP, CBAP, PMI-PBA, CSM

formerly of Professional Project Services, LCC

Tag Archives: PMI-PBA

Stop the Madness…Too Many Business Analysis Tools!!

I have noticed trend developing recently that I find troubling. It started when I participated in the public review of the draft A Guide to the Business Analysis Body Knowledge (BABOK® Guide) version 3 this past May. My biggest concern with this draft was the addition of tools and techniques. The number of tools and techniques went from 34 to 46, but even more troubling was that I did not recognize some of the added tools and techniques including Business Model Canvas or Business Capability Analysis. Not only that, I did not see where they were common and useful enough to add to a collection of generally accepted best practices separate from the 34 that were already there.  Aspiring CBAP’s® and CCBA’s® will need to thoroughly understand each of these in order to prepare for the certification exams.

Then in May 2014, the Project Management Institute (PMI®) introduced the PMI Professional in Business Analysis (PMI-PBA℠) credential.  The PMI-PBA Examination Content Outlines specifically calls out 76 techniques in 22 different categories.  Add their newly released Business Analysis for Practitioners – A Practice Guide with an additional 10 techniques and business analysts who are availing themselves to certification need to learn a whopping 86 business analysis tools and techniques in order to prepare for any question the PMI-PBA℠ examination may throw at them. WOW!!!

Many of these new techniques, while great in concept, are not actually in the collective consciousness of the business analysis community as a generally accepted best practice tool or technique. With things such as Kano model, Ecosystem Map, and Interrelationship Diagram it all gets very confusing very fast. Even for a seasoned pro like me.

I think part of the problem is that the terms tool and technique is not being used as I would expect. A technique is a method (procedure, formula, or routine) to accomplish a task. A tool is a device that will aid in completion of the task. Business analysts will often have the tools and techniques to accomplish a task without adding to the toolkit or the vocabulary. Fore example, business capability analysis is a task that skilled, seasoned business analysts can accomplish without adding to the toolkit.

Is a carpenter with 86 tools in his tool belt any better than a carpenter with 34 tools?  Perhaps, but not because of the number of tools he holds.

Instead, I would apply the Pareto Principle (aka 80/20 Rule) and say that 80% of the value comes from 20% of the tools.  This 20%, or approximately 17 tools, are the core basics that any business analyst should have in his or her tool belt. The business analyst should not just have theses tools, but make sure that these tools are of the highest quality and grade. A business analyst should further be armed with the competency to research and find, or develop his or her own tools that will make the job easier and provide greater value to the project if, and only if, the existing tools are not quite fitting the need.

You are probably now wondering what 17 tools and techniques I would consider the core basic. Well let me take a stab at this.

  1. Benchmarking
  2. Cost-Benefit Analysis
  3. Data Dictionary
  4. Document Analysis
  5. Facilitated Workshop
  6. Five-Why’s
  7. Interviewing
  8. Issue / Problem Tracking
  9. Observation
  10. Process Map
  11. Product Backlog
  12. Prototyping
  13. Survey / Questionnaire
  14. Use Case Diagram
  15. Use Cases
  16. User Stories
  17. Weighted Criteria Matrix

So there you go. Vicki’s 17 Core Business Analysis Tools and Techniques.  Couple these with great organizational skills, an inquiring mind, along with the ability to adapt, and you have a top-notch business analyst who will help your project and your organization achieve great things. Let’s spend the time we would otherwise use in learning about the other 59 tools to refining and perfecting these 17 and adapt from there as needed.

What tools and techniques do you feel are most essential for a business analyst?

Where Did the Blog Posts Go?

I realize that it seems as if I have given up writing by the looks of my blog page. I assure you this is not the case. I have written extensively for Watermark Learning about things such as the new PMI-PBA credential from the Project Management Institute and the public review draft of the BABOK© Guide v3 from International Institute of Business Analysis. I even have a guest spot up on Business Analysis Times with a re-print of my popular The Project Manager vs. The Business Analyst post.

Here are a few titles for you to check out. Follow the link at the top of the page to “Become a member of our learning community” to get Watermark Learning news first hand.

More about the BABOK Guide v3

It has now been a month since the International Public Review of A Guide to the Business Analysis Body of Knowledge® (BABOK®) Guide v3 began. I have had a chance to do a bit of review firsthand and wanted to share some findings. BABOK … Continue reading 

PMI-PBA Pilot Begins!

The Project Management Institute (PMI) launched the pilot of the PMI Professional in Business Analysis (PMI-PBA) certification last week. The pilot continues through August 4, 2014. The PMI has provided a couple of incentives for participating in the pilot. Education hours … Continue reading 

A Sneak Peek at the BABOK Guide v3

The IIBA has announced “the International Public Review of A Guide to the Business Analysis Body of Knowledge® (BABOK® Guide) v3” begins May 12th. I had an opportunity to get more news on the release at the Minneapolis-St Paul IIBA … Continue reading 

PMI-PBA and CBAP/CCBA Side by Side

Last week the Project Management Institute (PMI) ® announced their PMI Professional in Business Analysis (PMI-PBA) certification. They cite a statistic by the US Bureau of Labor Statistics that “business analysis jobs are predicted to increase by 22 percent by 2020.” The …Continue reading 

Three Reasons to Achieve Your IIBA Certification in 2014

Is achieving IIBA® Certification on your bucket list? The International Institute of Business Analysis (IIBA) announced at the Building Business Capability conference in Las Vegas last November that the current version of the Guide to the Business Analysis Body of … Continue reading 

I will be posting more on this blog as I have thoughts and contents that do not directly align with the Watermark Learning business…oh, and time!  So stay tuned!!!

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